At The Monash, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, shop with us, or interact with us through platforms such as Facebook, Instagram, or any other related channels. Please take a moment to read this policy carefully.
Agreement to Terms
By using our website or making a purchase through The Monash, you agree to the terms outlined in this Privacy Policy.
IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT MAKE ANY PURCHASES.
We reserve the right to update or revise this Privacy Policy at any time. Changes will be communicated by updating the “Last Updated” date at the top of this page. We encourage you to review this policy regularly to stay informed of any updates. Continued use of our services following any modifications means you accept the revised policy.
Information We Collect
We may collect personal information in several ways, including through our website, physical store outlets, and digital platforms such as social media.
This information may include:
- Personal Identifiable Information: Name, phone number, email address, shipping address.
- Demographic Information: Age, gender, location, interests, etc.
You voluntarily provide this data when registering on our site, making a purchase, or participating in any activity such as live chat, reviews, or customer surveys. While providing this information is optional, certain services, discounts, or promotions may be unavailable without it.
How We Use Your Information
The Monash may use your data to:
- Process your orders and payments
- Communicate with you regarding your purchases or account
- Provide customer support
- Send promotional offers or updates (if you’ve opted in)
- Improve our website functionality and customer experience
Information Sharing
Your privacy is important to us. We do not sell or share your personal data with unaffiliated third parties. However, in order to deliver our services, we may share your information with trusted service providers such as:
- Payment gateways
- Delivery services
- Email marketing platforms
- Hosting providers
- Analytics tools
In certain cases, with your explicit consent or as permitted by law, we may also share your information for marketing or promotional purposes.
Additionally, we may use third-party advertising services that track your activity through cookies to display personalized advertisements across the web.
Use of Cookies
Cookies are small text files stored on your device to enhance your browsing experience. The Monash uses both first-party and third-party cookies to:
- Remember your preferences
- Track website performance
- Analyze visitor behavior through tools such as Google Analytics
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our site.
Your Rights
You have the right to access, update, or request the deletion of your personal data stored with us. If any of your information is incorrect, incomplete, or no longer relevant, you may contact us for correction or removal.
To protect your privacy and security:
- Always use a strong password for your account
- Do not share your login credentials with anyone
- Notify us immediately of any unauthorized account activity
The Monash reserves the right to suspend or terminate user accounts, edit or remove content, and cancel orders at our sole discretion.